![]() ![]() TIME also reviewed 30 civil lawsuits filed since 2020 in which Allied is a defendant, and which allege that the company repeatedly failed civilians. Read more: In the World of Private Security, There Aren’t Many Rules or Regulations “It’s a broken system and people aren’t being trained properly,” he says.Īllied said, in a statement provided to TIME, that it has established procedures and protocols to serve and protect, “including training on enhanced situational awareness, de-escalation techniques, respect for cultural diversity and customer service,” but did not specifically comment on the guard’s claim. His division is frequently short-staffed and provided with faulty equipment like broken radios. Though he works in an area with a lot of crime, and has been pushed around by civilians, he says he has not received de-escalation training or self defense training. “They’re worried about how many contracts they get, not about hiring good, quality people,” says one Allied guard, who works on the campus of the University of Pennsylvania and who did not want his name used for fear of jeopardizing his job. ![]() This lack of public visibility has enabled the company to deploy underpaid and under trained guards in cities across America, where they put themselves and the general public at risk Allied guards have allegedly killed civilians in the last year, some have also been killed themselves, including Christian LaCour, an Allied security guard killed at the mass shooting at Allen Premium Outlets in Texas on May 6, and Aaron Salter Jr., the Allied security guard killed at the mass shooting at a Buffalo supermarket in May 2022. Yet Allied has not faced the scrutiny that Walmart or Amazon have in recent years, perhaps because it doesn’t sell goods and services to consumers. Most Americans interact with Allied employees daily-at airports, on public transit, in supermarkets, pharmacies and gas stations. With 800,000 employees globally and 300,000 in the U.S., it is the third-largest private employer in North America, after Walmart and Amazon. (Allied did not reply to a request for comment on this specific allegation.) Allied workers at his San Diego site make $19 an hour, not much higher than San Diego’s $16.30 minimum wage.Īllied Universal is America’s biggest company you’ve never heard of. He’s worked for Allied twice, but says he quit the first time because the company failed to pay him for weeks on end. Russell says he tried to create a union of Allied workers but turnover was so high that it was hard to find anyone sticking along long enough to sign a union card. “You really have to watch your back.” A police officer was recently shot in the face across the street. “It gets violent over here,” says Russell, 36. ![]()
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